Returns & Refund Policy

At Lane Southern Orchards, we take pride in the quality of our farm-fresh products. If you are not completely satisfied with your purchase, please contact us within 15 days of receipt to ensure your experience is made right.

Return Process

• 1.
  Contact Customer Support

  Email our team with your order number and a description of the issue, including photos if the product arrived damaged.

• 2.
  Verification Review

  Our quality assurance team will review your request to determine if a return, replacement, or refund is appropriate for your perishable items.

• 3.
  Package Your Items

  If a return is required for non-perishable goods, securely pack the items in their original packaging to prevent damage during transit.

• 4.
  Receive Your Refund

  Once approved, a refund will be processed back to your original payment method within 5 to 7 business days.